Dealing with Difficult People in a Week

The ability to deal with difficult people is crucial to anyone who wants to advance their career. Written by Brian Salter and Naomi Langford-Wood, leading experts on dealing with difficult people as both coaches and practitioners, this book quickly teaches you the insider secrets you need to know to in order to overcome the barriers presented by difficult colleagues or customers.The highly motivational 'in a week' structure of the book provides seven straightforward chapters explaining the key points, and at the end there are optional questions to ensure you have taken it all in. There are also cartoons and diagrams throughout, to help make this book a more enjoyable and effective learning experience.So what are you waiting for? Let this book put you on the fast track to success!

Product details

Hardcover : 199 pages
Title : Dealing with Difficult People in a Week
Language : English
ISBN-10 : 1473607787
Ranting : 3.9

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How to Deal With Difficult People: 11 Steps
Dealing with difficult people can trigger a variety of negative emotions, which can cause serious stress over time. Struggling with stress on a daily basis can have a major impact on your physical and emotional health, so it’s important to minimize contact with the person or find coping mechanisms—such as ignoring their behaviors—to make interacting with them less stressful. [18]
10 Tips for Dealing With Difficult People
Dealing with difficult people is easier when the person is just generally obnoxious or when the behavior affects more than one person. You can team together to address the behavior or inform management and Human Resources staff to get help addressing the employee issue before it spirals into negativity .
20 Expert Tactics for Dealing with Difficult People
Listening is the number one step in dealing with "unreasonable" people. Everyone wants to feel heard. No progress can take place until the other person feels acknowledged. While you're listening,...
7 Steps for Dealing With Difficult People Chopra
No matter how challenging the difficult person or relationship is, this pause will help to derail the emotional reactions that are primed to take over in the heat of the moment. 2. See Through the Control Drama the Other Person Is Using. Control dramas are manipulative behaviors that people often fall into when their needs aren’t being met.
A Guide To Dealing With Difficult People Forbes
When dealing with difficult people, regardless of type, there are steps you can take to make the best of the situation and work to find a productive outcome. Managing your reactions. It is all ...
10 Easy Tips For Dealing With Difficult People
Don’t feed negativity. Big responses and long email replies can escalate a difficult situation. Don’t call out the person’s behavior with a grand reply but instead calmly listen with care. The person won’t feel defensive but will feel understood.
How Smart People Handle Difficult People
To deal with difficult people effectively, you need an approach that enables you, across the board, to control what you can and eliminate what you can’t. The important thing to remember is that ...
How to Deal with Difficult People: 10 Expert Techniques
Instead of analyzing why some people can be so difficult, let’s focus on what we can control — our reactions. Let’s look at 10 expert techniques to deal with difficult people. 1. Use Lots of Kindness. Look, I get it. When dealing with difficult people, the gut reaction is to be difficult right back.